when ‘teammates’ display passive aggressive behaviour and exclusiveness.



It makes the workplace hostile.


Designers often believe: a design that is the same everywhere is automatically better than a design that isn’t. Not true! Consistency has a function. So today we will learn about:

Consistency & Expectations

(Just starting the Crash Course? Start here.)


Consistency is the idea…

“If you want something, you don’t wait for the world to deal it out for you. You take it.”
— Poppy Z. Brite, Lost Souls (via observando)
“Want your users to fall in love with your designs? Fall in love with your users.”
— Dana Chisnell (via sprmario)

“Ask Good Questions
There’s never been a better time to know your market. Your customers leave a trail of digital breadcrumbs with every click, tweet, vote, like, share, check-in, and purchase, from the first time they hear about you until the day they leave you forever, whether they’re online or off. If you know how to collect those breadcrumbs, you have unprecedented insight into their needs, their quirks, and their lives.
This insight is forever changing what it means to be a business leader. Once, a leader convinced others to act in the absence of information.Today, there’s simply too much information available. We don’t need to guess — we need to know where to focus. We need a disciplined approach to growth that identifies, quantifies, and overcomes risk every step of the way. Today’s leader doesn’t have all the answers. Instead, today’s leader knows what questions to ask. Go forth and ask good questions.”
— Lean Analytics
“Planejar é adivinhar
A menos que você seja vidente, o planejamento de negócios a longo prazo não passa de uma fantasia. Há fatores demais que não estão em suas mãos: as condições do mercado, a concorrência, os clientes, a economia, etc. Elaborar um plano faz você se sentir no controle de aspectos que não controla de fato.”


See on Scoop.it - UXploration

Put simply, the Experience Canvas is your ticket to getting the strategy right, both at the start, and whenever you have the opportunity to steer your strategy. It’s inspired by Alex Osterwalder’s Business Model Canvas, and also borrows from Spark59′s…

As an organization succeeds, it gets bigger.

As it gets bigger, the average amount of passion and initiative of the organization goes down (more people gets you closer to averge, which is another word for mediocre).

(…) [BUT] This can be fixed. It can be addressed, but only by a never-ending fight for greatness. Greatness can’t be a policy, and it’s hard to delegate to bureaucrats. But yes, greatness is something that people can work for, create an insurgency around and once in a while, actually achieve. It’s a commitment, not an event.”
“Absorb what is useful. Discard what is not. Add what is uniquely your own.”
Bruce Lee
On Taking Feedback & Criticism (via thehipperelement)
“When you find your path, you must not be afraid. You need to have sufficient courage to make mistakes. Disappointment, defeat, and despair are the tools God uses to show us the way.”
— Paulo Coelho, Brida (via observando)
“Here’s to the crazy ones. The misfits. The rebels. The troublemakers. The round pegs in the square holes.
The ones who see things differently. They’re not fond of rules. And they have no respect for the status quo. You can praise them, disagree with them, quote them, disbelieve them, glorify or vilify them. 
About the only thing you can’t do is ignore them. Because they change things. They invent. They imagine. They heal. They explore. They create. They inspire. They push the human race forward.
Maybe they have to be crazy.
How else can you stare at an empty canvas and see a work of art? Or sit in silence and hear a song that’s never been written? Or gaze at a red planet and see a laboratory on wheels?
 While some see them as the crazy ones, we see genius. Because the people who are crazy enough to think they can change the world, are the ones who do.”
— I’m not a macfag, but this text is quite  inspiring - http://quotesondesign.com/apple-commercial/
“I asked him if he would come up with a few options. And he said, “No. I will solve your problem for you. And you will pay me. An you don’t have to use that solution. If you want options, go talk to other people. But I’ll solve your problem for you the best way that I know how. And you use it or not. That’s up to you. You’re the client. But you pay me.” And there was a clarity about the relationship that was refreshing.”
— Steve Jobs, on working with designer Paul Rand on the NeXT logo. (via electricbamboo)

(via thepassionfordesigndraft)